We have indicated the rules that were violated and led to blocking of accounts:Ģ.28 Each registered customer is allowed to have only one account. However, it's important to note that the funds have been successfully credited to your account as per our obligation. Regrettably, due to the breach of our policies, the decision to uphold the account blockages has been finalized. We prioritize responsible gaming and consider multiple account registrations a serious violation of fair play principles. All pertinent information can be readily found on our official website: Please note that the creation of multiple accounts is strictly prohibited according to our institution's rules and regulations.īefore registration, all clients are provided access to our company rules, and it is assumed that they have read and consented to these regulations. Upon thorough investigation by our security department, it was discovered that there were multiple accounts associated with your details. It is essential to clarify that we do not take such actions without valid reasons.
We understand your frustration regarding the account blockage.
Thank you for reaching out to us and expressing your concerns.
